Merchant Support Representative
In an economy when most companies continue to downsize, Federated Payments keeps on growing!
We are currently searching for Merchant Support Representatives to join our world class customer service team. With their in-depth knowledge of our products and programs, our team focuses on providing valuable technical support and customer service to our customers 24/7/365 a year. Candidates should be very detail oriented with strong organizational skills, have a professional telephone manner, and possess the ability to work independently as well as with a team.
Benefits to You:
- Base salary plus bonus and benefits package available
- Extensive classroom training
- Opportunity for promotions
- A career with a leading financial services companies
- F/T or P/T positions available
- Paid vacation, Medical insurance, 401(k) plan and many more
- Experience working in a call center/phone support environment required
- High school diploma or GED with one year experience in related industry
- Help desk/call center experience in a technical arena preferable
- Knowledge and experience troubleshooting credit card terminals is a big plus
- Excellent communications skills